Repair Care Contractor Pack

Choose the delivery company and service that works best for you.

We’ve listened to our customers, and we know the quality of service from couriers can vary depending on your postcode. So we let you choose your provider, at the best price we can offer.

Orders placed before 4pm, Monday to Friday, are despatched the same working day.

Free standard delivery on UK mainland orders over £80 (including VAT).

Delivery Options

Restricted Products

Some products, including Paramose Paint Stripper, can only be shipped via APC. If your basket contains a restricted product, only APC services will be available at checkout.

Scottish Highlands

Deliveries to the Scottish Highlands are sent via DPD Express and take 2 working days. The cost is £9.95 on orders under £100, or £4.95 on orders over £100. The higher threshold reflects the extra cost of delivering to these areas.

Delivery Times

Delivery times are the courier’s target service. Occasionally a delivery can take longer than expected. If your order hasn’t arrived when it should, get in touch and we’ll chase it with the courier for you.

Where We Deliver

We’re currently unable to deliver to Northern Ireland, the Republic of Ireland, the Isle of Man, or the Channel Islands. We hope to offer delivery to these locations in the future.

Returns

You have 30 days from receiving your order to let us know if you’d like to return all or part of it.

To arrange a return, email info@restorate.co.uk.

To qualify for a refund, items must be unused, undamaged, and in their original packaging, and returned with your proof of purchase or returns reference. For full details, see our Refund Policy.

Return postage is at your cost unless the item is faulty or we sent you the wrong item.

For flammable or restricted products, please contact us before sending anything back so we can arrange a suitable courier.

Non-Returnable Items

Some products are bought, manufactured, or mixed to order, so we can’t accept returns on:

• Sanding Belts
• Special order or non-stocked items
• Tinted to order Mylands and Dulux paints
• Osmo custom tinted products
• Gift cards

(Sale items can be returned within 14 days of receipt.)

Damaged or Faulty Items

If anything arrives damaged or faulty, let us know as soon as possible at info@restorate.co.uk and we’ll put it right.

Need Advice?

Not sure which delivery option is right for your order, or have a question about a return? Our team can help. Call us on 01285 831 668 or email info@restorate.co.uk.